FAQ

What uses credits?

Credits are used for heavy work: AI chat (received messages), premade reports, tool actions, and content generation. The LLM Visibility scan inside AI Visibility Toolkit costs 1 credit per run. Monitoring scans, AI Fixes, SEO Opportunity Scans, and the core AI Visibility, Site Health Audit, and Trust & Authority toolkit scans remain free.

Do monthly credits roll over?

No. Subscription credits refresh each billing cycle and do not roll over to the next cycle.

Do add-on credit packs expire?

No. Purchased add-on credits do not expire and remain on your account until used.

How many credits are included per paid plan?

Solo includes 100/month, Growth includes 200/month, and Business includes 300/month.

Am I charged if a report cannot run?

No. If a premade report cannot complete — for example, because your site could not be crawled — your credit is automatically refunded. You will see a confirmation in the message.

What monthly emails are included?

Monthly SEO Monitoring emails are available on Solo, Growth, and Business when monthly monitoring is enabled for a connected site.

How do weekly emails work?

Growth and Business users receive Weekly Content Suggestions directly in their inbox. Select what you want and click generate, and your draft is waiting in Content Studio.

What is Business-only email coverage?

Growth and Business include Weekly Operations briefs. Verified drop alerts are Business-only (when alerts are enabled).

Are blog posts published automatically from weekly emails?

No. Weekly Content Suggestions sends ideas and draft-ready prompts. Content is generated only when you trigger it.

How many connected sites are included per plan?

Solo is designed for 2 connected sites, Growth for 5, and Business for 10.

What does Free include?

Free includes 1 connected site, 5 trial credits, and limited chat so you can test the system before upgrading. All 3 toolkits are also included for free.

Do weekly content suggestions require Search Console data?

Yes. Weekly evidence-led content suggestions require usable Google Search Console evidence. Sites without enough evidence are skipped.

Which plans can enable monthly and weekly automation settings?

Monthly SEO monitoring requires Solo or higher. Weekly Content Suggestions email controls are available on Growth and Business.

Can I configure email settings per site?

Yes. Email settings are managed per connected site you own, including monthly checks, weekly digest preferences, and alert toggles.

Does my site need server-side rendering (SSR)?

Yes, if your site is built with a JavaScript framework like React, Vue, or Angular. UpSearch analyses your site by reading the raw HTML source. If your content is rendered entirely by JavaScript in the browser (a single-page application), the HTML source will be empty and our tools — as well as search engines like Google — may not see your content. To use UpSearch and to rank in search, enable server-side rendering (e.g. Next.js, Nuxt.js, Angular Universal) or static pre-rendering so your content appears in the raw HTML.

What if my site blocks crawlers or returns a 403 error?

UpSearch needs to access your public pages to analyse them. If your site blocks crawlers, returns 403 Forbidden errors, or requires login, reports will not be able to run. Check your hosting or firewall settings, or connect Google Search Console so we can use verified search data instead.